Your Mental Health Check-In

We’ve got your back as you embark on your mental health journey. Let's break down what you can expect from your treatment and how we’ll support you along the way.

About your treatment

Once you start your treatment, it may take about two weeks to start feeling any changes, and about four to six weeks to experience the maximum benefits. During this time, we encourage you to keep tabs on how you’re feeling to reference at check-in. Jot down any changes or shifts you notice, especially side effects. If you ever wonder about side effects or safety tips, just peek into the Care tab in the Hims app. It’s also good to know that most side effects tend to be mild and often fade away with time. Have questions or need to chat before check-in? Reach out to your Care Team anytime. You have unlimited, 24/7 access to them as a benefit of your Hims subscription. Just head over to the Care tab in the app and send them a message.

Check-in and personalized treatment

Fast forward to four weeks into your treatment, and we'll reach out to you via email with a link to your first check-in. You can also access your check-in through the Care tab in the app. During check-in, you’ll answer a few questions and when you’re done a member of the Care Team will review your responses. No need for extra prep—just have the notes you’ve jotted down or questions you’d like to ask handy. If it helps, here are some questions to think about:

  • How am I feeling about the medication?

  • Am I noticing any side effects?

  • Have I been sticking to my treatment plan?

  • Have I or the people around me noticed any positive changes?

These check-ins are important because they help us to ensure that your treatment is providing you with the best results. If your medication or dosage needs to be adjusted, your Care Team can recommend a range of options for no additional cost. Your mental health journey is unique, and we’re looking forward to helping you get the most out of your care.

“I was able to chat/text fully online with a healthcare provider to figure out my needs, up my dosage slightly, and get my medicine prescribed in less than 10 minutes. No video call, no phone call, just an online chat! An introvert's dream!”

Connor, 25, Verified Hims Mental Health review